How to View Your TVS Credit Loan Statement on Mobile

Keeping an eye on your TVS Credit mobile loan statement isn’t just good housekeeping—it helps you spot unexpected charges, track repayment progress, and stay on top of your credit health. Fortunately, TVS Credit offers several ways to pull up that statement right from your pocket, whether you prefer an app, a quick SMS, or a mobile‑friendly web portal.

Why Check Your Loan Statement Regularly?

Every month, your statement reflects the balance, upcoming due dates, and any interest or fees that have accrued. By reviewing it consistently, you can avoid missed payments, catch errors before they snowball, and even identify opportunities to pre‑pay and shave off interest. In short, a habit of monthly checks translates into smoother repayments and fewer surprise calls from the bank.

Methods to Access Your TVS Credit Mobile Loan Statement

TVS Credit has built redundancy into its digital channels, so you’re unlikely to be left stranded if one route hiccups. The main avenues are:

• The official TVS Credit mobile app (Android & iOS)
• SMS or USSD queries tied to your registered mobile number
• The responsive online portal accessed via any smartphone browser
• Phone banking for those who prefer a human touch

Step‑By‑Step Guide Using the TVS Credit App

If you already have the TVS Credit app installed, you’re just a few taps away from a full‑fledged statement.

• Open the app and log in with your user ID and password or biometric ID.
• From the dashboard, tap the Accounts tab; your active loan(s) will appear.
• Select the loan you want to review. A new screen will show the Current Balance, Last Payment, and Due Date.
• Look for the Statement or Download button—usually located at the bottom of the screen.
• Choose the month you wish to view. The app will generate a PDF that you can view instantly or save to your device.
• If you need a hard copy, use the share icon to email the PDF to yourself or send it to a cloud storage service.

The app also sends push notifications a few days before each due date, so you’ll never be caught off‑guard.

Access via SMS or USSD

Not a fan of apps? TVS Credit lets you retrieve your statement through simple text commands. This method works on any basic phone, no internet required.

• Make sure your mobile number is the one registered with TVS Credit.
• Send an SMS with the keyword STATEMENT to the short code 56789.
• You’ll receive a reply confirming your request, followed by a link to download the PDF or a brief summary of your outstanding balance.
• Alternatively, dial the USSD code *123*1#, follow the voice prompts, and select “Loan Statement” to hear the details spoken back to you.

These SMS/USSD services are typically available 24/7, but note that data charges may apply if you click a download link.

Using the Online Portal on a Smartphone

For users who prefer a browser experience, the TVS Credit portal adapts nicely to mobile screens.

• Visit www.tvscredit.com and tap the “Login” button.
• Enter your credentials; if you haven’t set up online access yet, click “Register” and follow the verification steps.
• After logging in, navigate to the “My Loans” section.
• Click the loan you wish to inspect, then hit the “Statement” tab.
• Select the desired month and either view the PDF in‑browser or download it for offline reference.

The portal also lets you set up email alerts, so you’ll get a copy of each new statement automatically.

Common Issues and How to Fix Them

• Forgotten password – Use the “Forgot Password” link on the login page; you’ll receive a reset link via registered email or an OTP on your phone.
• Statement not loading – Clear your app cache (Settings → Apps → TVS Credit → Storage → Clear Cache) or refresh the browser page.
• Wrong mobile number on record – Contact TVS Credit customer care or visit a branch to update your contact details; the change may take up to 48 hours to propagate.
• PDF won’t open – Ensure you have a PDF viewer installed; most smartphones come with one pre‑loaded, or you can download a free app like Adobe Acrobat Reader.

Frequently Asked Questions

• Can I view statements for multiple loans at once? Yes. Both the app and the portal let you switch between active loans, each with its own statement history.
• Is there a fee for receiving my statement via SMS? Generally no, but if the download link uses mobile data, your carrier may apply standard data charges.
• How far back can I access past statements? TVS Credit typically stores statements for the last 24 months online; older records can be requested from customer support.
• What should I do if I notice an incorrect charge? Contact TVS Credit’s grievance desk within five working days; provide your loan number and a screenshot of the disputed entry.